We sign a contract with every client. It consists all the information about our guarantees, terms, conditions and fees. We check 100% of the furniture before delivering it to our warehouse, in 99.9% cases our customer get what they’ve ordered.
We take liability for:
. Order mismatch;
. Any external defects;
. Goods damages when loading a container;
. Undersupply;
. Delay thought fault of ours.
We are not responsible for:
1. Work of a customs agent in your country;
2. For any delays and fines caused by your broker;
3. For any damage when unloading a container in the destination.
Privacy policy
We strictly protect customers data and do not reveal any of it without your prior consent. However, we’ll be happy if you agree to leave a video review for our YouTube channel.
Questions & Answers
What if I receive damaged or spoiled furniture?
If this is something our manager missed during quality control checks or it was damaged during loading a container, we send you missing piece for free or refund you the money.
Where is China-sourcing-dropshipping registered?
We have companies registered in Hong Kong and Mainland China.
Can I check a contract before coming to China?
Yes, of course. We send our customers a contract prior to their arrival for confirmation.